Air India, a key player in India's aviation sector, is grappling with the aftermath of a tragic accident that has reignited concerns over its safety practices and operational viability. Founded in 1932, the airline had its last significant safety incident in 2020 when an Air India Express flight overshot a runway in Kozhikode, resulting in the deaths of 21 individuals.
Having transitioned from government ownership to the Tata Group in 2022, Air India is under pressure to rectify a long-standing reputation marred by safety lapses. The Tata Group, a prominent Indian conglomerate originally connected to Air India, has expressed its condolences to the victims' families after the recent crash, which has also affected its stock market performance.
As Air India attempts to modernize its fleet and enhance its services amid rising competition with IndiGo, the airline remains challenged by a shortage of aircraft and qualified personnel. Collectively, Air India and IndiGo dominate 91 percent of India's air travel market, underscoring the necessity for robust safety measures and efficient operations.
While Air India has taken steps to absorb smaller airlines into its brand, it faces hurdles in maintaining its safety standards, particularly recalling a decade marked by several serious incidents and concerns about operational professionalism. The airline’s statement post-crash reiterated its commitment to cooperating with ongoing investigations.
The competitive climate in India's aviation market, coupled with the urgent need to regain public trust, places Air India at a critical juncture as it endeavors to implement substantial changes while honoring its storied legacy.
