In a landmark case for disability rights, the Department of Justice (DOJ) has filed a lawsuit against United Parks & Resorts, the parent company of SeaWorld and Busch Gardens. The lawsuit alleges that the company's ban on wheeled walkers with seats in its theme parks constitutes a violation of the Americans with Disabilities Act (ADA), effectively discriminating against patrons with mobility disabilities.
According to the DOJ’s civil rights division, the lawsuit aims to have the court compel United Parks & Resorts to modify its policies concerning the use of rollators. This legal action arose following the implementation of the ban last November at several parks in Orlando and Tampa, which has impacted numerous visitors reliant on these mobility aids.
Moreover, the DOJ is seeking damages for those who have been denied entry with their wheeled walkers since the policy's inception. The DOJ aims to ensure that all visitors have access to the park and can utilize necessary mobility aids without discrimination.
In response to the lawsuit, a spokesperson for United Parks & Resorts defended the ban, emphasizing that it was enacted to enhance guest safety after several incidents involving the misuse of rollators. The company states it encourages accessibility and has implemented alternative measures to assist visitors who may require mobility aids.
Among those challenging the policy are two veterans with disabilities who were reportedly stopped at security and not permitted entry with their walkers.
This lawsuit marks an essential moment in the ongoing efforts to ensure that the rights of individuals with disabilities are upheld in public spaces, promoting inclusive access to entertainment, recreation, and essential services.



















