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Pakistan Investigates Controversial Airline Ad After Public Backlash

Pakistan International Airlines faces scrutiny for an advertisement reminiscent of the September 11 attacks.

By Salman MasoodSource: nytimes.com1 min read
Pakistan Investigates Controversial Airline Ad After Public Backlash
Image via nytimes.com

In brief

In a move spurred by public outrage, Pakistan's Prime Minister has initiated an inquiry into the approval process behind a contentious advertisement released by the state-owned Pakistan International Airlines (PIA). The ad, intended to announce the resumption of flights to Paris, features an aircraft ominously pointed towards the Eiffel Tower, leading to comparisons with the tragic events of September 11, 2001.

The advertisement, which included the caption “Paris, we’re coming today,” went viral on social media, raking in over 21 million views. This drew immediate backlash from users who expressed disbelief that PIA's marketing team could overlook such a sensitive historical connection. Ian Bremmer, a prominent political commentator, criticized the airline's graphic design choices, while Omar R. Quraishi, a well-known columnist, expressed his astonishment as to how the airline could be that unaware of the impacts of the 9/11 tragedy.The scrutiny comes against the backdrop of Pakistan's own historical connections to the attacks, including the arrests of individuals linked to the events and the death of Osama bin Laden on Pakistani soil. In response to the uproar, Foreign Minister Ishaq Dar confirmed that the Prime Minister has ordered an investigation into the internal review process that led to the ad's approval. The backlash adds to the ongoing challenges faced by PIA, which has struggled with financial instability and attempts at privatization. Last year, efforts to sell the airline were thwarted when the only bid received fell significantly short of the government's expectations. PIA has a history of controversies, including a 2017 incident where ground crew performed a goat sacrifice for good fortune, raising eyebrows globally. Despite these difficulties, the airline has recently resumed flights to Paris following the lifting of a four-year ban imposed by the European Union's aviation safety agency.As PIA navigates these turbulent waters, the airline is now tasked with reassessing its marketing strategies to avoid further insensitivity in a complex historical landscape.

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